How Trade-In Companies Can Guarantee Returns with Datacultr and Reduce Unnecessary Losses
The trade-in model has become an essential part of how consumers upgrade their smartphones. Trade-In programs have made it easy for users to exchange their old devices for credit or new gadgets. But with convenience comes a major challenge: non-compliance.
The biggest challenge for trade-in programs is a recurring issue of users availing their credit or a new phone first, but they fail to send back the old device. Whether by neglect or intent, it leads to
Loss of high-value inventory
Unrecoverable fraud
Increased operational costs
This loophole needs a smart fix, and Datacultr has the answer.
Datacultr offers a seamless and secure way to ensure 100% compliance through intelligent locking technology. Here’s how we solve both types of trade-in workflows:
Trade-in Against a Gift Card
Solution: Secure the old device by Datacultr’s Odyssey App and keep it locked till it reaches you. The customer can do it himself in 2 simple steps, before shipping it, while Datacultr APIs will confirm the correct device is secured, as provided in the trade-in process
Outcome: The company receives the shipped device on the applicable date. If not then the device remains locked.
- Reduces misuse of the trade-in credit
- Ensures return compliance.
- Gives control back to you
Trade-in Against New Device
Solution: Both Old and New Devices are secured via datacultr’s Odyssey App and locked till you receive the old device
Outcome: Old device must be shipped to you with in the stipulated time. If not then both devices remain locked until the old device is returned.
- Ensures trade-in completion
- Secures both devices during the transaction window.
Why Datacultr’s Lock?
100% Trade-in compliance: No dependency on customer goodwill
Fraud-proof workflow: Locks are enforced even offline
No operational overhead
Seamless experience for the user.
Transparent workflow for the trade-in program owner
Add Datacultr to your workflow Now!
It’s time to rethink how trade-ins are secured. Let’s talk about
- Piloting this solution on your Trade-In flow
- Custom integration options
Book a quick demo to see how easy it is to integrate with your current flow.
Proven Technology, Global Scale
Datacultr is a UAE-headquartered digital risk management and debt collections platform, securing over 18 million smartphones across 22 countries, amounting to $4.55 billion in disbursed loan value. We work with global banks, telcos, retail chains and fintechs to enable secure device transactions via digital locks.