Overcoming Common Challenges in Skip Tracing, with Datacultr’s Digital Solutions Riya kaushik September 12, 2024

Overcoming Common Challenges in Skip Tracing, with Datacultr’s Digital Solutions

Skip tracing efforts are marred with delays owing to multiple lookups into multiple data sources, that often lack accurate data, that don’t solve your original issues, that of contacting a debtor.

The process therefore becomes a data collection exercise, from multiple sources, connecting various pieces of information, and pursuing leads.

One of the most significant hurdles skip tracers encounter is limited information about the person they are searching for. In some cases, all they have is a name or a last known location. Additional challenges include dealing with altered identities and countering the use of technology to obscure someone’s whereabouts.

Challenges in Skip Tracing

Despite its importance, skip tracing is fraught with challenges. Understanding these challenges can help practitioners develop more effective strategies and techniques. Here’s a look at some of the most common challenges in skip tracing and how to address them.

Unreliable/Incomplete or Incorrect Information

One of the primary obstacles in skip tracing is dealing with incomplete or incorrect information. Often, the data available on the person being traced is outdated or inaccurate. This can include wrong addresses, incorrect phone numbers, or misspelled names. When the initial information is faulty, it becomes a guessing game to determine where to look next.

https://datacultr.com/blogs/skip-tracing-in-debt-collection/

The process takes too long

Skip tracing is a time-consuming process, as it involves extensive research,   cross-referencing data from various sources, and verifying outdated or incorrect information. This delay can slow down debt collection efforts.

Reluctance of Contacts

When attempting to locate someone, skip tracers often need to contact friends, family, or associates of the individual. These people might be unwilling to share information, either because of privacy concerns or fear of getting involved. This reluctance can significantly hinder the process of skip-tracing.

Fraudulent Information

In some cases, people may intentionally provide false information to mislead tracers trying to locate them.  Fraudulent information can severely obstruct the skip-tracing process.

Changing Circumstances

People’s circumstances can change rapidly. Individuals may move frequently, change their names, or alter their contact information, making it difficult to keep up with their whereabouts. Such changes can complicate and disturb the skip-tracing process.

Limited Access to Resources

Skip tracers often rely on traditional resources, including public records, databases, and investigative tools. However, access to these resources can be limited. Without the right tools, finding accurate and current information can be challenging.

Datacultr’s Successful Debt Collection Techniques

  • Tackling Outdated Information with Mobile Number On Demand (MOD)

Datacultr’s MOD changes the game by providing real-time access to the current mobile numbers in use in the customer’s financed device. MOD is powered by customer consent, ensuring legal compliance, and offers the most up-to-date contact information. This not only increases the likelihood of contacting the borrower but also enhances the accuracy of the complete tracing process. Every time a customer changes their mobile number, the platform updates it, ensuring that collection agents have access to the most latest and reliable contact details.

  • Streamlining location search with Location On Demand (LOD)

Datacultr’s LOD addresses this issue by offering real-time or last-known location data based on the location of the financed device. Instead of relying on the data of old addresses, LOD helps narrow the search radius from a general area, like a pin code, down to a specific GPS location. This precise location information significantly boosts the efficiency and success of skip-tracing operations, reducing the time and effort spent on locating customers.

Enhancing Efficiency and Success Rates

Efficiency is crucial in skip tracing, a successful debt collection technique where traditional methods can be slow and unreliable. MOD and LOD streamline the process by providing instant access to accurate mobile numbers and location data, enabling teams to quickly reach the right person. This boosts Right Party Contact (RPC) rates and improves collection success.

Furthermore, both MOD and LOD help reduce the overall costs related to skip tracing. By lessening manual searches and field visits, MOD and LOD cut down on manpower and investigation expenses, making the entire process more cost-effective.

The Future of Skip Tracing with Datacultr

As technology is evolving continuously, solutions like Datacultr’s MOD and LOD are transforming the skip-tracing industry. Datacultr’s MOD and LOD solutions overcome the primary challenges of skip tracing—outdated contact information, inefficient location tracking, and high operational costs.

By leveraging real-time data and a streamlined process, Datacultr empowers collection teams to work smarter, not harder, ensuring a higher success rate in locating individuals and improving overall productivity.

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