Despite spending a considerable amount optimizing your traditional call and collect methods, do you see your results continue to hover at low efficiency rates? Still depending on calling agents to deliver all your collection strategies?
With incorrect numbers and changed addresses, multiple unsuccessful attempts are a common challenge. When the agents are finally able to reach the Right Party, how many success stories can they really attribute to these efforts?
Introducing Digital Promise To Pay that empowers financial institutions to effortlessly engage with defaulters, transforming overdue debts into actionable repayment plans, that too digitally.
With Odyssey Promise To Pay
Reach your customers 100% times
Record your customer’s true intent with smart Calls to action
Remove dependence on call agents to create a great customer experience
Eliminate dependence on 3rd party database to reach the right party
Why Digital Promise To Pay is better?
Digital Workflows tend to humanise a very embarrassing experience for the defaulter. No need to train agents for collection text and tone. Automatic Digital Calendar will generate a repayment date chosen by the user turning it into an actionable recovery plan for the collection team.
Respectful
Flexible
Safe
Less Intrusive
- Respectful
- Flexible
- Safe
- Less Intrusive
No more struggles with low pick up rates and even lower right party contacts. Promise To Pay gives you 100% reach by reaching the device directly, every time. Digitalise your debt collections with a proactive, non-intrusive approach to debt management with Odyssey Promise To Pay.