Telco IDADMIN September 5, 2023

Network Lock to Reduce Churn & Expand 4G & 5G Reach

Network Lock to Reduce Churn & Expand 4G & 5G Reach

In an increasingly competitive telecom landscape, customer retention and constant growth in services usage remain top priorities for Mobile Network Operators (MNOs). Telecom operators often face the harsh reality, when their customers churn their network, on the very device that they help subsidise or finance.

Introducing Datacultr’s Network Lock, the perfect partner for telecom service providers to bundle devices with their network, ensuring customers remain on the assigned plan and the network for the entire contract duration. If a customer attempts to switch networks, the device automatically locks until they return to the designated network.

  • Eliminate the risk of network churn by pre-bundling your network with the device you finance, after all you are not in the business of subsidising phones!
  • Bundle smartphones, tablets and smart televisions to your network to increase customer base

Datacultr’s Network Lock:
Enforces Compliance & Drives Network Usage Growth

While device bundle plans are an effective strategy to drive customer loyalty and revenue, enforcing customer compliance remains a challenge. Additionally, as the industry shifts towards 5G, expanding device penetration  is critical for sustained growth. Datacultr not just provides secure device locking technology to Mobile Network Operators (MNOs), with the network lock capabilities, it ensures compliance and hence growth in service revenues.

The Odyssey platform provides the telecom operator, technology to remotely restrict access to smartphones, tablets and smart TVs in case a customer defaults on payments, ensuring loan security and repayment compliance, the same platform also locks the device if the customer switches the network, ensuring compliance and churn reduction.

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Key Benefits for MNOs

Strengthen Customer Retention

Prevent unauthorized network switching and secure long-term subscriber commitment.

Increase Revenue Potential

Optimize Average Revenue Per User (ARPU) and Lifetime Value (LTV).

Reduce Churn

Minimize customer attrition with intelligent locking mechanisms and seamless payment enforcement.

Accelerate 4G, 5G and broadband Adoption

Facilitates smart device financing and expands network penetration to increase high-speed data usage on smart phones, tablets and TVs.

Higher ARPUs

Boost penetration in 4G, and 5G networks with more smartphone adoption

Lower customer churn

Increase customer retention with constant engagement on the device

Elevated Customer Lifetime Value, through cross-sell opportunities

Increase Customer Lifetime value with the opportunity to cross-sell VAS, data services

Partner with Datacultr Today

Leverage Datacultr’s advanced risk management platform for Mobile and broadband Network Operators to drive customer loyalty, maximize revenue, and accelerate 4G/5G adoption. Our industry-leading technology empowers MNOs to expand their market, enhance financial security, and boost data-driven revenue growth.

Features

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Smart reminder alerts
to increase on-time payments

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Device Locking to ensure missed payments are timely paid

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Works across all Android brands with rich formats like video notifications, polls, etc. for engagement

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