Still chasing payments after the due date? It’s time to rethink your strategy.
At Datacultr, after powering over 18 million device financing loans across 30 countries, we’ve seen a clear trend:
The most effective collections start before the due date, not after.
By mapping a proactive customer journey from loan initiation to repayment, our clients have unlocked:
4X higher collections
Better customer engagement
Our pre-due and early collection tools are built to guide customers toward on-time payments, seamlessly and empathetically.
Don’t play catch-up. Lead with strategy.
Let’s talk about how you can drive better outcomes, earlier.
Why Do People Miss Payments?
Our data highlights two main reasons:
- They forget. Life gets busy, and due dates slip through the cracks.
- They’re short on cash. Many customers receive their salaries later in the month, creating a temporary cash flow gap around payment time.
The Insight That Changes Everything:
Right Message. Right Time. = On-Time Payment.
It’s not just about collecting dues; it’s about understanding behavior and building trust.
Clear communication at disbursement sets the tone. When customers know upfront that their device may be locked for missed payments, they prioritize EMI payments, especially for their phones. This is where Datacultr’s device lock feature plays a critical role in ensuring repayment discipline in device financing.
But reminders alone aren’t enough. Around 70% of users change their phone numbers during the loan period, making traditional SMS and call-based outreach unreliable.
Our Solution: Communication That Never Misses
Datacultr’s device-based communication ensures your message always gets through, regardless of number changes. By delivering proactive, personalized nudges across the loan lifecycle, we create an empathetic and effective engagement journey.
The result? Higher on-time payments, stronger customer trust, and dramatically improved portfolio performance.
Powerful Pre-Due Tools for Seamless Payments:
Flash Messages with CTA:
Send timely flash reminders directly to the user’s screen with clear calls to action.
Result: 25% increase in on-time payments.
DigiCall:
Go beyond traditional calls; reach the customer’s device, not just their number. Fully digital and infrastructure-free, DigiCall ensures 100% contactability and builds customer trust.
Bonus: Reduce costs by 75%.
Early Collection Tools That Convert:
Wallpaper Lock:
This always-on reminder on your customer’s phone wallpaper is a subtle but extremely effective medium to collect your dues.
Result: 72% of payments within 48 hours.
Promise to Pay:
Digital PTP helps you engage customers with empathy, turning overdue loans into actionable, trackable repayment plans.
Result: 67% reduction in NPLs.
Late Collection Tools for Maximum Recovery:
Location on Demand:
Pinpoint your customers’ real-time location and re-engage even the hardest-to-reach borrowers.
Result: 30% higher collection success.
Mobile Number on Demand:
MOD helps you access the latest mobile numbers, so you never miss a chance to reach your customers.
Result: 4X more recoveries.
Real Impact, Real Numbers
Our thoughtful, timely engagement strategies have revolutionized collections for our clients, delivering undeniable results:
✔ 25% increase in on-time payments
✔ 4X more collections post-due
✔ 67% reduction in NPLs
No wonder Datacultr is the trusted partner of choice for top financial institutions across 30 countries. With Datacultr, device financing isn’t just about securing payments; it’s about unlocking growth, building trust, and creating lasting impact
Unlock the Next Level of Collections With Datacultr
Datacultr’s digital-first engagement strategies, powered by advanced device lock and device lock controller solutions, deliver results where it matters most: higher collections, happier customers, and a healthier portfolio.
Our solutions reduce operational costs, improve contactability, even when customers change phone numbers, and help recover dues faster through tools like wallpaper locks, digital Promise to Pay, and skip tracing. These capabilities ensure that every device you finance remains a valuable, manageable asset.
So, why settle for chasing payments when you can lead the way?
Reach out to us and see how you can turn every device into a smart asset, every payment into an opportunity, and every customer into a loyal advocate.
People Also Ask
Why is device-based communication more effective than traditional SMS or calls?
Traditional channels often fall short in device financing because nearly 70% of borrowers change phone numbers during the loan period. With Datacultr’s device lock and device lock controller technology, communication happens directly on the financed device, not just via a phone number. This ensures that payment reminders and important messages always reach your customers, making device financing collections more reliable and efficient.
Can Datacultr’s solutions support financing for devices beyond smartphones?
Absolutely. Datacultr’s device financing platform is designed to work with a wide range of devices, not just smartphones, but also tablets, TVs, and more. Our device lock and device lock controller features provide the same level of security and control across all device types, giving lenders the flexibility to expand their device financing offerings as the market grows.
How does Datacultr help reduce operational costs for lenders?
Datacultr automates key parts of the device financing process, including reminders, collections, and customer engagement, using smart device lock and device lock controller technology. Features like DigiCall and automated pre-due nudges reduce the need for manual follow-ups and call center interventions, lowering operational costs by up to 70-75%. This allows lenders to focus on growing their device financing business while improving contactability and repayment rates.
Ready to revolutionize your collections strategy? Experience the future with our cutting-edge platform!
✅Unlock Efficiency
✅Boost Recovery Rates
✅Simplify Your Collections Workflow with Our Innovative Solution.
👉🏻Book Your Personalized Demo Today! Don’t miss out on the opportunity to transform your collections process.