TruNumber: Fetch the in-use Mobile Number(s) for the Device
When customers change their mobile number after purchase, collection teams lose a critical point of contact. TruNumber helps fetch the in-use mobile number(s) linked to the financed device at the click of a button, improving Right Party Contact and strengthening call-and-collect efficiency.!
Traditional call and collect methods are important for repayments however, they are burdened with numerous challenges.
What if:
- We make traditional methods more efficient for you?
- We give you 100% number accuracy even if the user has changed his number after purchase? (Research shows 70% of customers change their number after financing a mobile)
- We eliminate your dependence on unreliable and expensive 3rd party database
Sounds like a dream come true.
Odyssey TruNumber
100% reach
TruNumber means Right Parties Contact Without Fail.
Reduce Operating Costs by 70%
Eliminate the need for third parties to identify and contact delinquent clients.
100% Compliant
TruNumber obtains the Data ethically while strictly adhering to privacy regulations.
Despite having a highly optimized and efficient calling strategy, run by a very experienced collection team, our teams were constantly struggling to deliver results, we were witnessing decreasing RPCs at a cohort level every month, and Datacultr’s TruNumber really helped us solve this critical issue. Our RPCs are up by almost 60%,and even our response on SMS and WhatsApp has gone up
BU Head-Consumer Finance
Top NBFC, South East Asia