¿Sabías que el 70% de los clientes cambian de número de móvil después de comprar el dispositivo?
¿Sabías que el 70% de los clientes cambian de número de móvil después de comprar el dispositivo?
Contact-ability remains the dreaded ‘C’ word in the world of collections! Calling is an essential part of the collection strategy especially for delinquent clients. However, getting the ‘Right Party Contact’ is the biggest challenge that collection agents face, making manual calling not only inefficient but also expensive.
Es hora de que entremos en una nueva era digital de las colecciones.
Meet ‘Odyssey Digi-call’. A next-gen service that will become your dependable best friend. Odyssey Digi-call is Datacultr’s proprietary digital calling service, that directly reaches the mobile device of the borrower. No more incorrect numbers, no more scrambling to reach delinquent clients, and no more dependency on the information given by the customer. Imagine a world with 100% Contact-ability!
Digi-call
100% de capacidad de contacto
Digi-call significa contacto directo sin fallos
Reducir costes en un 70
Los clientes que se han pasado a Digi-call informan de una disminución del 70% en los costes operativos y un notable aumento de la puntualidad en los pagos, lo que subraya la eficacia y el impacto del sistema.
Aumente la eficacia con RPC
The app-generated Digi-calls override the issue of blocked and ignored calls with ease and reach the borrower.
Superar la barrera del número
Digi-calls llega al dispositivo y no a un número de teléfono. Así, se evita la necesidad de disponer de un número de teléfono actualizado del prestatario.
Establecer vínculos con los clientes
You can use the Digi-calls to welcome the customers, send them reminders, use it to establish a communication channel with them for better information dissemination.
Informes y análisis
Digi-calls allow capturing consumer actions like answering the phone, duration of the call, and missed calls as well. These reports can be used for studying consumer behavior and adapting the knowledge to create a better communication strategy for the future.
Lleva tus contactos del partido derecho al 100% y aumenta los cobros anticipados en un 5% de puntos.
"Datacultr’s digicalls is a very practical and efficient alternative to the IVR calls that all of us were deploying month after month, this not just reduces costs for us, our collections pre-due has gone up by 3.7 percentage points"
Head of early collections
Top NBFI, India